Before contacting support
Check your internet connection, the location shown in the app and the relevant location permission when using GPS. Confirm your units in Settings. If a feature opens a Premium prompt, review the offer in the app; some forecast, wind and map functions require Premium.
What to include
Send the app version, Android version, device model and steps that reproduce the problem. Include the expected result and what happened instead. A screenshot can help if it contains no private information. Never send passwords, full payment details or other unnecessary personal information.
Contact
Open the app’s Google Play listing and use the support options shown there. Response times are not guaranteed on this website.
Subscriptions
The current offer in the app and your Google Play subscription screen are the references for price, renewal and cancellation. This website does not take payments or activate subscriptions.